Estimated reading time: 5 minutes
Tiling can completely transform a space, but only if it’s done right. I’ve seen my fair share of tiling disasters—crooked layouts, poor grout work, and tiles popping loose within months. The truth is, not all tiling contractors deliver the same level of quality.
So, before signing on the dotted line, you need to ask the right questions. The goal? Finding a skilled, reliable professional who won’t leave you with regrets (or rework costs).
Here’s a quick rundown of the 8 must-ask questions when hiring a tiling contractor:
Do you have experience with this type of tile installation?
Can you provide references or a portfolio?
Are you licensed and insured?
What is the estimated project timeline?
How do you handle unexpected issues?
Do you offer a warranty on workmanship?
What is the total cost and payment schedule?
How should I prepare my space before installation?
Now, let’s break these down one by one.
1. Do You Have Experience with This Type of Tile Installation?
Not all tile installations are the same. Porcelain, ceramic, natural stone, and mosaics each require different techniques. A contractor might be great at standard ceramic floors but struggle with intricate mosaic backsplashes or large-format tiles.
I always recommend asking:
Have you worked with this tile material before?
Can you show me past projects with similar installations?
Are there any specific challenges with this type of tile?
This ensures they know how to handle your project correctly—before they start laying tiles.
(Need help choosing the right professional? Here’s a useful guide on how to find the best tiling contractor.)
2. Can You Provide References or a Portfolio?
A good tiler should be proud to show off past work. I always provide clients with:
A portfolio of before-and-after photos
Client testimonials
References they can call
Red flag? A contractor who hesitates or avoids providing references. That usually means one of two things:
- They lack experience.
- They have a track record they don’t want you to see.
Do your homework—checking reviews and previous work can save you from costly mistakes.
(Want to know what mistakes to avoid? Check out common tiling mistakes homeowners make.)
3. Are You Licensed and Insured?
Let’s be honest—accidents happen. Tiles crack, materials get damaged, and occasionally, a contractor might misjudge a cut (or a whole row).
That’s why it’s critical to ask:
Are you licensed to operate in this area?
Do you have liability insurance?
Are your workers covered under workers’ compensation?
Hiring an uninsured contractor puts you at financial risk if something goes wrong. Don’t take that chance.
4. What Is the Estimated Project Timeline?
Tiling jobs take time—especially if surface preparation, drying, and grouting are involved. But how long is reasonable?
A professional tiler should be able to provide a clear timeline based on:
The size of the project (bathroom floors vs. an entire home)
Tile complexity (straight patterns vs. detailed mosaics)
Drying and curing time
If a contractor gives a vague timeline or overpromises, that’s a warning sign. Always ask for a realistic estimate.
(Curious about what the process looks like? Here’s what to expect from a professional tile installation.)
5. How Do You Handle Unexpected Issues?
Tiling is never as simple as it looks. Hidden problems—uneven floors, moisture damage, wrong tile deliveries—can throw off an entire project.
A skilled contractor should:
Have a process for handling delays.
Communicate proactively if problems arise.
Offer solutions rather than excuses.
Ask for examples of past challenges they’ve faced and how they handled them. A proactive problem-solver is the kind of tiler you want on your project.
6. Do You Offer a Warranty on Workmanship?
A solid tiler stands by their work. If your new tile floor starts shifting after a few months, you shouldn’t be left footing the bill.
Ask about:
Warranty length (most pros offer at least 1-5 years).
What’s covered? Loose tiles? Cracks? Grout issues?
Does it include material warranties, too?
If a contractor doesn’t offer any warranty, it’s a red flag—because good workmanship should last.
(Speaking of durability, here’s why proper grouting is critical for long-lasting tile.)
7. What Is the Total Cost and Payment Schedule?
No one likes hidden fees. And yet, I hear too many stories about homeowners getting surprise bills for “extra materials” or “unexpected labor.”
Before starting, clarify:
Full project estimate in writing (including labor and materials).
Deposit and payment schedule (most pros require an upfront deposit).
Any potential extra costs (old tile removal, subfloor prep, etc.).
A detailed, upfront quote ensures everyone is on the same page.
8. How Should I Prepare My Space Before Installation?
Smooth tiling starts before the first tile is placed. Ask your contractor how you can prep the area, such as:
Moving furniture & clearing the space
Checking subfloor condition (is leveling required?)
Ensuring tile and materials are ready on time
Good preparation = a faster, smoother installation with fewer hiccups.
(Need a refresh? Here are 7 signs it’s time to replace your old tiles.)
Final Thoughts
Tiling isn’t just about aesthetics—it’s a long-term investment in your home. Asking these 8 key questions ensures you’re hiring a contractor who delivers quality, durability, and value.
To recap, always ask about:
Experience & past work
References & licenses
Project timeline & problem-solving approach
Warranty & total costs
A little research upfront can save a lot of frustration down the road.
Ready to upgrade your space? Reach out today—let’s create something stunning together.(Want your new tiles to stay spotless? Here’s how to maintain and clean tiles for lasting shine.)
